A supply leak is suspected while the property is empty
Identify intended automatic water use and the safely known meter arrangement. Private line repair depends on its source and documented limits.
An empty home may still use water
Automatic refill, irrigation or recorded maintenance can make a supposedly idle property an active water user. Include those known uses when presenting a meter observation. The relevant question is whether an unexplained flow remains after intended activity is accounted for, not simply whether an owner was absent.
Require evidence for the proposed outside section
Ask what connects the unexplained use to the customer-side main line rather than another branch or fixture. If the route or source remains uncertain, define that locating work separately. A repair agreement should identify the assessed endpoints, authorized access and buried utility process before any excavation is approved.
Establish the customer-side line boundary
Ask how a no-use comparison can be meaningful when refill or irrigation may still operate. Confirm responsibility and utility locating before excavation.
Related service information
Vanderbilt Beach area guide and main water line repair. Our Naples water leak service homepage explains the wider scope.