Water is visible along the approach to the house
Describe the route and meter location if safely known without digging. Private line repair depends on its source and documented limits.
The wet approach is a location, not an ownership finding
Water visible on the approach to a house can help describe the problem without establishing which buried line is responsible. Use an existing photograph or plan to show its position relative to the safely known meter. Leave utility covers, excavation and unfamiliar isolation points to the appropriate authorized party.
Confirm who handles the implicated section
Ask where the private repair scope starts and ends and what establishes that boundary. If responsibility remains unresolved, obtain the appropriate utility contact rather than assuming a private quote covers every pipe nearby. Any eventual digging proposal should identify utility locating and the surfaces that will need reinstatement.
Establish the customer-side line boundary
Ask whether the proposed investigation determines the ownership boundary before repair or excavation is authorized. Confirm responsibility and utility locating before excavation.
Related service information
Aqualane Shores area guide and main water line repair. Our Naples water leak service homepage explains the wider scope.