The supply route crosses a finished landscape area
Provide an existing route sketch if available without exposing the pipe. Private line repair depends on its source and documented limits.
A finished landscape is an access consideration
An existing route sketch and photographs of the surface help explain what a supply-line assessment may affect. They do not prove the pipe follows the drawn route or that replacement is needed. Leave the line covered and ask how the implicated segment will be established before agreeing to disturbance.
Separate locating, repair and landscaping
Request a written distinction between locating the source, repairing the line and reinstating landscaping. Ask which surfaces must actually be opened and who coordinates buried utility information. If the fault location is still uncertain, the proposal should make that uncertainty visible rather than presenting a broad excavation as an already confirmed necessity.
Establish the customer-side line boundary
Ask what confirms the faulty section and how excavation and reinstatement are scoped separately. Confirm responsibility and utility locating before excavation.
Related service information
Grey Oaks area guide and main water line repair. Our Naples water leak service homepage explains the wider scope.