Controller settings are held by the landscape contact
Arrange authorized access to the actual zone schedule. Landscape wetness can involve a line, valve or sprinkler component.
Use the schedule held by the responsible contact
Where the landscape contact controls the settings, obtain the actual zone schedule through authorized channels. A resident’s impression that watering is off may not reflect recorded instructions. Existing schedule and symptom information can help distinguish intended operation from water continuing unexpectedly, without anyone experimenting with unfamiliar managed equipment.
Ask whether the finding concerns instruction or hardware
A programmed cycle, a valve that will not close and a damaged line require different explanations. Request the identified component or settings issue before agreeing to work. If the assessment cannot operate or access the relevant zone with permission, name that limitation and arrange the appropriate contact rather than assuming a completed diagnosis.
Identify the irrigation zone and supply
Ask how testing separates a controller instruction from a valve or line that continues passing water. The zone, supply type and watering cycle help define testing.
Related service information
Mediterra area guide and irrigation & sprinkler line leak repair. Our Naples water leak service homepage explains the wider scope.